Residence General Information

• Property Maintenance Inspections will take place once a year by College Maintenance Staff. This inspection will be at a time agreed and pre-arranged to suit the resident and will generally take 30 minutes. A list of maintenance issues arising out of the inspection will be agreed with the resident and tickets raised.
• The work scheduled by the Maintenance Manager in cooperation with the resident. Please advise of any animals or children in the premises. The resident has the option to be present or not during the work.

• The care and maintenance of the carpet in your residence is your responsibility.
• The carpet should be vacuumed frequently.
• If the carpet needs to be steam cleaned, please contact the Maintenance Services Manager who can organise the College cleaners to clean your carpet at a reasonable cost.

• Residents are responsible for the conduct of their children and their guest’s children.
• Please do not leave bikes or toys on pathways, roads or other common areas.
• For their own safety, children must be supervised at all times while on common areas of the College.
• Please advise of any new additions to your family or temporary residents.

Read more about the College News and Events.

• Social gatherings of residents and their guests are welcomed provided they do not become boisterous, loud or generally objectionable to other residents.
• Residents are responsible for the conduct of their guests whilst on College grounds.
• Stereos, radios and televisions are to be kept at minimum levels so that neighbours are not disturbed including the Boarding Students.
• It is expected that any loud Music or noise should be terminated before 10pm.
• If you are concerned about disturbances please contact the 24 hr assistance number

• The College is Environmentally aware and encourages you to conserve energy which in turn results in lower utility bills.
• Please turn off lights when not needed for a period of time.
• Please notify the Maintenance Services immediately when you notice a leaky tap or running toilet.

Best use of your air conditioner:

• Monitor the temperature and remember that every increase/decrease of 1 degree can add 10% to the running cost of your unit.
• Clean the filter regularly.
• Keep the doors and windows shut when running the air conditioner.
• Turn off the unit when leaving the residence.
• Adjust curtains and blinds to increase/decrease insulation. For example, during winter, keep them open and let the sunlight warm the air. In summer, close them on the sunny side to cut incoming heat.

Laundry:

• Please wash with cold/warm water to save energy as the major cost in washing clothes is using hot water.
• Both the washer and dryer operate more economically if used with a full load

• The Australian Government’s ‘Living Greener’ website also provides some great tips for households to reduce their energy consumption: yourenergysavings.gov.au/energy.

• Generally College accommodation comes unfurnished. The College provides floor coverings, window coverings and fitted equipment e.g stove. In some residences air-conditioning, heating and dishwashers may be provided. A list of furniture/fittings provided by the College are clearly described in your residential lease.
• In some instances the furniture/fittings (e.g. air-conditioning, dishwasher) may be left behind by previous tenants, these are not owned or provided by the College and it is expected that they will be maintained and replaced if required by the tenant. These items will be clearly identified in your lease.

• It is the Resident’s responsibility to maintain any Gardens, lawns etc. provided with your accommodation to at least the same standard as applied at the commencement of your residency.
• Please store green waste neatly and if necessary drop off in the green waste bin on Second Field or alternatively put in a Facilities Request to move this for you.

• Locks are the responsibility of the Landlord and Keys are provided on request to the Landlord.
• Please do not alter any lock, or install a new lock on any doors at your residence.
• If you cannot gain entry to your residence during business hours, contact Maintenance Services or if outside Business Hours please call the College 24hr assistance number.
• Spare keys to your residence may be ordered from Maintenance Services.

• Some residents have their own PO Box at the Lane Cove Post Office. If you are interested in obtaining a PO Box, please follow the instructions via the Australia Mail website: https://auspost.com.au

This is a popular option as when the college is closed the below mentioned locked bag is held at the lane cove post office until college opens, potentially creating a delay in delivery.

• If you choose to send your mail to the College, please note the following mailing addresses (not Courier items).

The correct address for our mail is:

Saint Ignatius’ College, Riverview
Locked Bag 3005
Lane Cove, NSW 1595

NOTE: We do not have a letterbox on site, so we suggest all mail be directed to the Locked Bag.

• Letters and packages sent through Australia Post are collected by a courier from the Lane Cove post office and delivered to the College. From here the mail will be distributed to the employee’s pigeon hole and/or larger packages to the Print Centre.

We recommend you contact the mail room and advise the print centre of your family’s names to enable them to correctly distribute your mail ([email protected] 9882 8314).

• For courier of bulk deliveries, please use this address:

Saint Ignatius’ College, Riverview
2-60 Riverview Street
Riverview, NSW 2066

NOTE: All packages and deliveries are sent to the Print Centre, where the employee will be notified via email to collect and sign for their items. Again, when the college is closed this may cause a delay in delivery. An option to consider is using your google maps address to circumnavigate. (please note that this will not work with AusPost).

• To ensure your family’s letters/packages are delivered to you in a timely manner, it may be useful to address the mail in care of (C/o) the employee’s name:

  Name of Recipient
  C/o Employee’s name
  Saint Ignatius’ College, Riverview
  Address (Locked bag or street address)

• All persons who live in your residence should be registered on your Application Form and noted in your Residential Tenancy Agreement. All registered persons over the age of 18 must complete and lodge a Personal Details form and provide a valid Working With Children Check number.
• Only those registered are permitted to occupy your residence.
• Please contact the Landlord (College Operation’s Office) to register another person under your Residential Tenancy Agreement.

• The speed limit on all College Grounds is 20kph.
• Please only park in designated spots or the parking spot provided with your residence as part of your lease.
• All visitors must park in a considerate way within an unreserved marked parking spot.
• Trailers, caravans and boats are not permitted to be store long term on college grounds.

• You must seek permission from the Landlord Representative before any pets are brought onto the property. A Pet Request Form must be completed and lodged with the Landlord Representative for consideration.
• All dogs must be registered with Local Council.
• When walking pets on college grounds they must kept on a leash and under direct supervision at all times.

• The College provides free pest control services on a routine basis, access to be arranged in advance.
• There will be a fee for any pest control service provided for unsanitary conditions beyond normal health standards.
• It is the residents responsibility to manage the control of common pests within the property,
• Residents with pets will be charged for flea treatment.
• Please contact Maintenance Services if you have a specific problem.

• Your residence has been painted in neutral colours.
• Any alterations to this colour scheme must be requested in writing and approved by the Landlord Representative.
• Please refrain from attaching any fixture or making any alteration, renovation or addition to your residence without the written permission of the Landlord Representative.
• Please contact Maintenance Services if you have a specific requirement.

• We strongly recommend that you obtain contents insurance to cover your personal belongings against theft, vandalism, fire, burglary etc.
• In line with your lease agreement you will be held responsible for any unreasonable damage to the residence.

The college operates a 3 bin system Red, Blue, and Yellow.

Red = landfill
Blue = Paper and card
Yellow = recyclable plastics, glass and metal

When needing to dispose of large scale house hold items, the skip bin in front of Maintenance on the senior campus is for resident, use. All recyclables should be disposed of via the relevant stream and not the landfill skip bin.

The disposal of bed mattresses should be removed by the operations team and a ticket request via FMxpert for recycling.

For E-waste recycling please contact ITC.

For your reference the local Community Recycling Centre is located as follows: https://www.northsydney.nsw.gov.au/Waste_Environment/Waste_amp_Recycling/Community_Recycling_Centre

Green waste should be deposited in the Green waste bins on the Eastern side of 2nd Field.

• 24hr URGENT assistance can be reach by calling 9882 8288. This will automatically divert to either the Riverview on-call manager or Security personnel.
• For all emergencies please call call 000.
• Top gate is automated to open at 530am and close at 11pm. Key Fobs are available to residence of the senior campus.
• Bottom gate open and closing times vary based on operations and is a manually locked/unlocked gate. T1 key.
• Any incidents security or safety related should be reported via the colleges incident reporting process and be completed by the a staff member:
  https://riverview.csassurance.com/contracts/new?contract_template=22&token=FG3wqLEx2fsP4Y8uGBYA

• Riverview College is a Smoke Free Environment, therefore smoking is not permitted in any areas of the College.

Residents located on the College campus are inclusive of all services with the exception of Foxtel.

The Regis town houses and residences directly fronting Riverview Street have independent services and connection is the responsibility of the resident.

Internet

Telstra or if using another internet provider, uses Telstra’s address system to confirm the cabling connection to the townhouses.  If using another internet provider, type the address into the link below to advise the internet company what Telstra has on their records for the official address to the townhouses. 

At this time, ADSL is only available for this area. https://www.telstra.com.au/moving-house

Example:

The address in the Telstra system for our unit is:
29/63 Riverview Street
Unit 5
Regis Campus, St. Ignatius College Riverview
Riverview, NSW 2066

Another option is to plug a land line telephone handset in the wall and call 12722123.  If there was prior service in the unit, the telephone number and service address associated with the unit will be provided via a recorded message, when the number is called.

Foxtel

Foxtel is a lot easier to obtain service. For the townhouses, each townhouse has its own satellite dish which has already installed on the roofs. https://www.foxtel.com.au/support/moving-house.html

The service address associated with the townhouse will be

Example:
Unit # ____ 2-60 Riverview Street Riverview, NSW 2066

Electricity

To set up your electricity account, there is an utility cupboard on the exterior wall of Townhouse #5- it is located in the open area between Townhouse 4 and 5.  Note:  the door is a little hard to open and shut.  Form here,  you will need to find the meter associated with your unit and provide the 6 digit meter number.  Each one of the meters has a sticker which identifies which unit it belongs to. 

The service address associated with the townhouse will be:
U___ College Road South
Riverview, NSW 2066

Riverview Street residences can locate their electricity and water meters in the usual locations.