Communication between parents and their sons is facilitated as much as possible. Boarders are permitted to have mobile phones. These are not permitted to be used during study or after lights out. The younger divisions have their mobile phones collected during these times. As well, there is a land line phone in each Division and access to a Skype phone. Computers with College email facilities are available in each division for the boys to use. The person on duty with your son can also be contacted by mobile phone at any time.

The Division Master and the Director of Boarding can be contacted at any time by mobile phone and the Director of Boarding’s mobile is an emergency overnight number. Parents are encouraged to contact a Division Master about any matter of concern. A list of phone numbers is included in this booklet. If you are experiencing difficulty contacting your son, or you wish to do so urgently, you are most welcome to contact his Division Master or phone the Director of Boarding. The College has a comprehensive Complaints Policy which is published on the College website.

‘Viewpoint’, the weekly College newsletter, is published each Friday during term time. Hard copies are available at College reception and also from the Health Centre which is open over the weekend. The Viewpoint is available online from midday on Friday via the College website. There is also a facility to have the ‘Viewpoint’ posted home. An enormous amount of information about the College is transmitted through this publication. The Boarder Parents’ Association Convenor regularly contributes items to the Viewpoint.

Boarding news, current events and travel information for end of term travel is available on the College website, under the Boarding tab as well as in the Riverview Community Portal under the Boarder Parents’ home page.

A Boarding report issued by your son’s Division Master and signed by the Director of Boarding is posted home at the end of Terms 2 and 4. The Director of Boarding sends a letter home at least once every term. Each Division has a more informal email communication to parents on a regular basis throughout the term.

It is important that the College has current contact details for parents. The Green Permission sheet issued at the beginning of each year is one way of checking this. Please ensure that your details are correct and that mobile phone numbers and email addresses are supplied and updated when necessary.